Small business owners spend hours every day answering the same customer questions, pulling ad reports and producing content. Trudu takes over that repetitive work end to end — and a human approves anything that reaches a customer or spends money.
The problem
The product
Trudu is an agent system built on Claude. It runs on desktop, web and mobile, and works through a business's existing accounts instead of asking the team to change tools.
Reads incoming messages, drafts replies in the business's own tone and flags the conversations that need a person.
Pulls campaign data each morning, spots unusual cost or lead changes and writes the report.
Transcribes video, then drafts scripts, captions and posts ready for a human to review and publish.
Reading and internal drafting run automatically. Sending, publishing or spending always waits for approval.
Corrections, decisions and lessons are stored and reused, so the operator gets better at each business over time.
Claude handles reasoning and writing; local models take over routine tasks so work continues around the clock.
How it works
Owners stay in control without doing the repetitive part themselves.
Link the inboxes, ad accounts, sheets and drives the business already uses.
Describe the job in plain language — in Vietnamese or English — from chat, desktop or phone.
Trudu does the work and asks for a one-tap approval before anything leaves the business.
Use cases
Our first focus is businesses where customer conversations and paid ads drive revenue.
Answer common questions, qualify leads from ads and keep the daily cost-per-lead report up to date.
Draft product content and captions, track campaign results and summarise customer feedback.
Handle booking enquiries, follow up with leads and report weekly performance to the owner.
Why Claude
Where we are
Trudu runs every day as the founder's own operations system. We are now preparing pilots with our first small-business customers.
Agent runtime, risk tiers, memory and desktop / web / mobile access.
Hands-on pilots with service businesses in Vietnam.
Guided onboarding so a business can connect its tools in an afternoon.
About
Xuan Trung has spent years running paid ads, customer messaging and content operations for service businesses in Vietnam. Trudu started as the system he built to automate his own daily work, and grew into a product for teams facing the same problems.
Trudu is based in Vietnam and focused on small businesses in Vietnam and Southeast Asia.
We are taking a small number of pilot customers. Tell us what eats up your team's day.
trung@trudu.dev